Terms of Use

Please read these terms carefully before using our platform.

Last updated: June 2025

These Terms of Use (“Terms”) govern your access to and use of the website https://pikgram.com (“the Platform”, “we”, “us”, or “our”). By using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Platform.

1. Eligibility

You must be at least 16 years old to create an account and use our services. By using this Platform, you confirm that you meet this requirement.

2. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Be responsible for all activity under your account

We reserve the right to suspend or terminate your account at our discretion if we detect misuse or violations of these Terms.

3. Credits and Usage

Our platform operates on a credit-based system:

  • You can purchase or earn credits to use features such as AI content generation (images, text, etc.)

  • Each action deducts a predefined number of credits

  • Free and paid plans may have different credit limits and features

  • Credits are non-transferable and non-refundable unless otherwise stated

We reserve the right to modify credit costs or available features at any time.

4. Acceptable Use

You agree not to:

  • Use the Platform for unlawful, harmful, or misleading purposes

  • Generate or distribute content that is offensive, discriminatory, violent, or sexually explicit

  • Attempt to bypass or exploit system vulnerabilities

  • Resell or republish generated content without compliance with applicable laws and platform policies

Violations may result in account suspension or permanent ban.

5. Intellectual Property

  • All software, design, and platform structure remain the property of pikgram.com

  • You retain ownership of the content you generate, unless otherwise stated

  • We reserve a non-exclusive license to store and display generated content as part of your user account and system logs

You are responsible for ensuring that the content you generate complies with third-party IP rights.

6. AI-Generated Content Disclaimer

Content generated by AI may be imperfect, biased, or inaccurate. You acknowledge that:

  • We do not guarantee factual accuracy

  • Generated content should not be used as professional advice

  • We are not liable for any damages resulting from reliance on generated output

7. Payments & Refunds

  • Paid plans are processed securely via third-party providers (e.g., Stripe, PayPal)

  • Unless otherwise stated, all purchases are non-refundable

  • You are responsible for maintaining valid payment methods if on a subscription plan

8. Termination

We reserve the right to suspend or terminate your account without notice if:

  • You violate these Terms

  • You misuse or abuse the Platform

  • Required by law or security reasons

You may also delete your account at any time via your profile settings.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business due to platform use or inability to access services

  • Damages resulting from third-party integrations or AI-generated content

Use of the Platform is at your own risk.

10. Modifications

We may update these Terms at any time. If changes are material, we will notify users via email or platform notification. Continued use of the Platform constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by the laws of Serbia, without regard to its conflict of law principles.

12. Contact

For any questions or concerns about these Terms, contact us at:

Email: gdpr@pikgram.com