Privacy Policy

1. Who We Are

https://pikgram.com is a platform that allows users to generate AI-based content, including text and images. We act as the Data Controller for the personal information we process.

2. Data We Collect

• Account Details: Name, email address, username, password (hashed).

• User Input & Content: AI-generated content.

• Billing Info: Managed by third-party processors (we do not store card details).

• Technical Data: IP address, browser type, device ID.

• Cookies & Usage Analytics: Preferences, session IDs, traffic sources.

3. Legal Basis for Processing

We process personal data based on:

• Your consent

• Contractual necessity

• Our legitimate interests (platform performance, security)

• Legal obligations

4. How We Use Your Data

• To register and maintain your account

• To manage credits and enable AI content generation

• To analyze and improve platform performance

• To prevent misuse or abuse of the service

• To comply with legal requirements

We do not sell your data to advertisers or third parties.

5. Data Retention

We keep your data:

• As long as your account is active

• Or until you request deletion

• Some data (like invoices) may be retained for legal obligations

6. Your GDPR Rights

You have the right to:

• Access your data

• Correct inaccurate data

• Delete your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise these rights, email us at gdpr@pikgram.com.

7. Cookies & Analytics

We use cookies to:

• Maintain login sessions

• Store preferences

• Monitor anonymous usage via Google Analytics

You can disable cookies in your browser settings. Full cookie policy is available on our Cookies Policy page.

8. Third-Party Services

We use trusted third-party tools:

• Stripe or PayPal – secure payment processing

• OpenAI, Stability AI – AI content generation

• Google Translate – prompt translation

• Google Analytics – usage insights

All third-party services are GDPR-compliant to the best of our knowledge

9. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

10. Security

We protect your data using:

• HTTPS encryption

• Secure password hashing

• Access controls

• Regular updates and monitoring

11. Changes to This Policy

We may update this policy from time to time. If so, we’ll post the updated version here and change the “Last updated” date.

12. Contact

If you have questions about this Privacy Policy, please contact:

Email: gdpr@pikgram.com